How to add Hexabot live chat to Wordpress website ?

Developers & Extensions
1

Hi everyone,

I’m trying to connect my WordPress website with Hexabot so I can have a live chat / chatbot widget on the site.

What’s the best way to do it? Should I use the WordPress plugin or just add the widget script manually?

Also, what info do I need from my Hexabot instance? Like widget URL, channel ID, or anything else?

Any quick steps or exemple would be really helpful.

Thanks!

2

For any website, you can embed the Hexabot chat widget directly by adding the widget script/container to your page. The documentation explains the setup here:

For WordPress, the easiest way is to use the Hexabot Chat Widget plugin. It avoids editing theme files manually, and you just need to configure it with your Hexabot API URL and the Source Ref from your Web Source.

Plugin link:

So basically:

  1. Create or select a Web Source in Hexabot UI Admin
  2. Add your WordPress domain to the allowed domains
  3. Copy the Source Ref
  4. Install the WordPress plugin
  5. Add your Hexabot API URL + Source Ref in WordPress settings

After that, the chat widget should appear on your WordPress website. Let’s me know if it works out!